Terms of Service — Plot

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of Plot ("Service"), a free stage plot, technical rider and input list builder operated by Prodsync AS (organization number 933 023 281), located at Torvmyrane 13, 6160 Hovdebygda, Norway ("Prodsync," "we," "us," or "our").

By creating an account, signing in with an existing Prodsync Platform account, or otherwise using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Service

Plot is a free web-based tool for artists, tour managers, sound engineers and other live-event professionals to create, edit, share and export stage plots, technical riders and input lists. Documents can be shared by link, sent by email, and edited together with people you invite. Plot is a product of Prodsync AS and operates under the Prodsync brand.

3. Account Registration

To use the Service, you must create an account. You can create one with an email address and a password, or by signing in with Google.

• You must provide accurate and complete registration information.
• If you register with an email address and password, you must verify the email address before you can use the Service. Accounts created with Google are verified by Google.
• You are responsible for maintaining the security of your account credentials and for all activity under your account.
• You must notify us immediately of any unauthorized use of your account.
• You must be at least 16 years of age to create an account.
• You must not create multiple accounts to circumvent fair-use limits (Section 8) or a suspension.

Plot accounts are shared with the Prodsync Platform, our event production management platform for organizations. The two are separate products with one shared sign-in: if you already have a Prodsync Platform account, you can use it with Plot without creating a new one, and an organization that uses the Prodsync Platform may add your account as a member. Having a Plot account does not by itself give you access to the Prodsync Platform.

Documents you create in Plot belong to your account, are not part of any organization's User Content, and are not visible to any organization unless you share or send them (Section 4). If an organization adds you as a member, or removes you, your Plot documents stay yours and stay private. The Prodsync Platform is governed by separate Terms of Service.

4. Sharing and Collaboration

Plot gives you several ways to share a document. You decide when to use them:

• Public links. When you turn on sharing for a document, anyone with the link can view it without signing in. You can turn the link off at any time, after which it stops working. We count views and log the time and IP address of each view so you can see whether a document has been opened and so we can detect abuse (see Section 6.7).
• Sending by email. You can send a rider to one or more email addresses from within Plot. This turns on the public link and emails it to the recipients you enter, with you named as the sender.
• Collaborators. You can invite other people to a document as editors or viewers. They receive an email invitation and need a Plot account to accept it. Sharing a rider also gives the same people access to the stage plot and input list linked to it. You can change or remove a collaborator's access at any time.

Once someone has viewed, downloaded or printed a document, that copy is outside our control; revoking a link or a collaborator only affects future access through Plot. Only share documents, and the personal details in them, with people you are entitled to share them with.

Prodsync is not responsible for sharing and access decisions you make.

5. User Content and Data Ownership

You retain ownership of the content you enter into the Service ("User Content"), including the specifications, preferences and contact details in your stage plots, riders and input lists, and uploaded images, logos and files.

The documents generated by the Service (stage plots, riders and input lists) are produced using Prodsync's proprietary templates, layouts and design systems and are owned by Prodsync AS. By using the Service, you are granted a perpetual, non-exclusive, royalty-free license to use the generated documents for their intended purpose (Section 10).

By using the Service, you grant Prodsync a limited, non-exclusive license to store, process, render and — where you choose to share or send a document — deliver your User Content solely for the purpose of providing the Service to you.

We do not access, use, or share your User Content for any purpose other than providing and improving the Service, except as required by law. We do not use your User Content to train AI models, and we do not permit our AI providers to (Section 7).

6. Data Protection

6.1 Roles. Prodsync AS acts in different roles under the General Data Protection Regulation (GDPR) depending on the type of personal data involved.

For personal data contained in User Content — including the names, roles, contact details and technical and hospitality requirements of crew, musicians, technicians, management and venue contacts in your stage plots, riders and input lists, and uploaded files — you (or the organization on whose behalf you use the Service) are the data controller and Prodsync AS is the data processor. Prodsync AS processes such data only on your documented instructions, which consist of these Terms and the actions and configuration choices you make within the Service, such as whom you share a document with.

Prodsync AS acts as an independent data controller for account registration, authentication, support communications, product news sent with your consent, security monitoring, abuse prevention, service analytics and compliance with legal obligations. Processing of such account and service administration data is described in the Privacy Policy.

6.2 Data processing terms. This Section 6 constitutes the data processing agreement required by Article 28 GDPR between you and Prodsync AS in relation to personal data for which you are the controller and Prodsync AS is the processor. Prodsync AS will:

• process personal data only to provide the Service and perform its obligations according to your documented instructions;
• ensure that everyone authorised to process the data is bound by an obligation of confidentiality;
• maintain appropriate technical and organisational security measures to protect the personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to the personal data. A summary of the measures currently implemented by Prodsync AS is provided in the Privacy Policy;
• engage sub-processors only as set out in Section 6.3;
• taking into account the nature of the processing, assist you in responding to requests from data subjects and in meeting your obligations regarding security, breach notification, and data protection impact assessments;
• notify you without undue delay after becoming aware of a personal data breach affecting your User Content;
• delete or return the personal data when your account is deleted or terminated, as set out in Section 15, unless law requires us to retain it; and
• make available the information necessary to demonstrate compliance with this Section 6 and allow for and contribute to audits, on reasonable notice, at your expense, no more than once per year unless a supervisory authority requires otherwise.

6.3 Sub-processors. By accepting these Terms, you give Prodsync AS general authorisation to engage the sub-processors listed in the Privacy Policy for hosting, authentication, email delivery, AI features, and development and operations. We will announce intended additions or replacements by updating the Privacy Policy and by notifying you by email at least 30 days before the change takes effect. If you object on reasonable data protection grounds and we cannot accommodate the objection, you may stop using the Service and delete your account as set out in Section 15.

Prodsync AS will impose on each sub-processor data protection obligations that provide at least the level of protection required under this Section 6, to the extent applicable to the services performed by that sub-processor. Prodsync AS remains responsible to you for the performance of each sub-processor's data protection obligations.

6.4 Details of the processing.

Subject matter: The personal data contained in User Content that you enter into or upload to the Service, processed for the purpose of providing the Service and its associated functionality.

Duration: For as long as your account exists and the limited period after deletion or termination during which User Content is being deleted or remains in backups, as set out in Section 15.

Nature of the processing: Collection, recording, organisation, structuring, storage, adaptation, retrieval, consultation, use, transmission (including to the sub-processors in Section 6.3), display, combination, restriction, export, deletion and other processing necessary to provide the Service in accordance with your documented instructions.

Purpose of the processing: To provide the Service functions you use, including creating, editing, sharing, sending and exporting stage plots, technical riders and input lists, and collaborating on them with the people you invite. Where you start an AI-assisted feature, the purpose also includes analysing the submitted content and returning the output you requested, as described in Section 7.

Frequency: Processing occurs on a continuous or recurring basis while the Service is used and when necessary to host, maintain, secure and support the Service.

Categories of data subjects:

• you and the people you invite to collaborate on a document;
• artists and performers, and their crew, management and representatives;
• musicians and technicians named in stage plots and input lists;
• contacts at venues, promoters, production companies and other partners;
• recipients of documents you send by email; and
• other individuals whose personal data you enter into the Service.

Types of personal data:

• names and contact details;
• employer or organization, job title, role and function;
• account and user identifiers of collaborators;
• production and technical information associated with an identifiable person, such as instruments, channels, monitor mixes and positions on stage;
• hospitality requirements, including health-related dietary needs (see special categories below);
• edit history and activity records showing which user made a change and when;
• content submitted to AI-assisted features (Section 7);
• photographs, images, logos and other uploaded files; and
• other personal data submitted by you.

Special categories of personal data: User Content may include health-related information, such as allergies, dietary needs and accessibility needs, where you choose to enter such information in the hospitality sections of a rider. The Service is not intended for the processing of other special categories of personal data or of personal data relating to criminal convictions and offences, and you must not enter such data unless Prodsync AS has expressly agreed to the processing in writing.

6.5 International transfers. Where Prodsync AS or a sub-processor processes personal data outside the European Economic Area, the transfer is based on the EU Standard Contractual Clauses, an adequacy decision of the European Commission, or another mechanism recognised under GDPR. Further information about international transfers associated with individual providers is set out in the provider list in the Privacy Policy.

6.6 Your responsibilities. You are responsible for having a lawful basis for the personal data you enter into the Service, for informing the people concerned where GDPR requires it, and for the instructions you give us. User Content sometimes contains special categories of personal data — most often health information such as allergies in hospitality requirements (Section 6.4). Enter such data only where you are entitled to process it and only to the extent needed for the event.

6.7 Retention and deletion. Prodsync AS retains and deletes personal data processed on your behalf as follows:

• User Content (stage plots, riders, input lists, uploaded files) — Retained until you delete it or your account. After your account is deleted or terminated, User Content is deleted no later than 60 days afterwards, and backup and sub-processor copies are removed, as set out in Section 15.
• Sharing data — Invitations and collaborator access are retained with the document they belong to and deleted with your account. Entries in the document activity log are deleted after 180 days. The IP address of a public-link view is kept for one hour, to avoid counting the same visitor twice; only the view count is kept after that.
• Analytics data — Use of the Service is measured with Plausible Analytics, which retains only anonymized, aggregated data. No personal data from User Content is stored.

Where law requires Prodsync AS to retain specific information, we keep only that. Retention of account and service administration data for which Prodsync AS is the data controller, including abuse signals and consent records, is described in the Privacy Policy.

7. AI-Assisted Features

Some features use third-party AI models to extract structured data from documents and text — for example importing a rider or input list from a PDF, building a stage plot from a photo, or suggesting text for a section. Content submitted to such a feature is sent to the AI provider named in the Privacy Policy for that purpose only. AI features run only when you start them, and each says so before it sends anything. Neither we nor our AI providers use your User Content to train AI models.

AI output can be incomplete or wrong. It is a suggestion for you to review before it is relied on, and you remain responsible for the documents you share. Do not submit content to AI features that you do not have the right to share.

8. Free Service and Fair Use

Plot is provided free of charge, and there is no fixed limit on the number of documents you can create. To keep the Service available to everyone, we apply fair-use limits — for example on how many documents can be created per day, how often AI features can be used, and how many requests can be made in a short period. Ordinary use will not reach them.

We reserve the right to introduce, change or remove such limits at any time. We may also introduce paid tiers with additional features in the future. Free accounts will continue to function within the free tier.

Because the Service is free, we do not guarantee any specific level of availability, uptime or performance:

• The Service may be interrupted for maintenance, updates or unforeseen technical issues.
• We may modify, suspend or discontinue the Service (or any part of it) at any time, with or without notice.
• We are not obligated to provide support, bug fixes or updates, although we intend to maintain and improve the Service over time.

9. Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose.
• Attempt to gain unauthorized access to the Service, other accounts or documents, or our systems.
• Interfere with or disrupt the integrity or performance of the Service, or circumvent its fair-use limits (Section 8).
• Upload or transmit malicious code, viruses, or harmful content.
• Use the Service to store, share or transmit content that infringes on third-party intellectual property rights or that you do not have the right to share.
• Reverse-engineer, decompile, or otherwise attempt to extract the source code of the Service.
• Share your account credentials or allow unauthorized users to access the Service through your account.
• Use automated tools (bots, scrapers) to access the Service without our written permission.
• Create accounts to circumvent fair-use limits or a suspension.
• Use the Service to send unsolicited email.

10. Intellectual Property

The Service, including its design, code, templates, features, documentation, and branding, is the intellectual property of Prodsync AS and is protected by copyright and other intellectual property laws.

Your account grants you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose. No other rights are granted. You may not copy, reproduce or create derivative works based on the Service.

The "intended purpose" of the documents generated by the Service (Section 5) is:

• Sharing stage plots, riders and input lists with promoters, venues, production managers, sound engineers and other professionals involved in live event production.
• Using the documents as part of your professional work in the music and live events industry.
• Printing, downloading (as PDF) and distributing the documents to relevant parties.

You may not use the generated documents for purposes unrelated to live event production, resell the documents as a service, or remove Prodsync branding from the documents.

Documents generated by Plot may include Prodsync branding (such as a "Created with Plot by Prodsync" mark or similar). This branding is part of the free service and you agree not to remove, obscure or modify it.

11. Confidentiality

We understand that riders, stage plots and input lists may be sensitive. We treat all User Content as confidential and will not disclose it to third parties except:

• As necessary to provide the Service, through the sub-processors listed in the Privacy Policy (hosting, authentication, email delivery, AI features, and development and operations), each bound by confidentiality obligations no less protective than those set out in these Terms.
• To the people you share or send a document with, and to anyone with the link while a public link is turned on (Section 4).
• With your explicit consent.
• As required by law, regulation, or legal process.

12. Communications from Us

Service messages. While you have an account we will send you messages that are part of running it: email verification and password resets, security notices, invitations and notifications about documents shared with you, and notice of significant changes to the Service or these Terms. These are not marketing and cannot be opted out of while your account exists.

Product news. We only send news about new features and tips from Plot and Prodsync if you have opted in — by ticking the box at sign-up or in Settings → Account. You can withdraw at any time in Settings → Account or via the unsubscribe link in any such email. Opting in is voluntary and is not a condition for using the Service.

13. Indemnification

You agree to indemnify and hold harmless Prodsync AS, its officers, employees, and partners from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.

14. Limitation of Liability

The Service is provided "as is" and "as available." To the maximum extent permitted by applicable law:

• We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.
• We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Because the Service is provided free of charge, we provide no support commitment or service level for it, and our total liability for all claims arising from or related to these Terms or the Service is limited to EUR 100. We are not liable for indirect, incidental, special, consequential or punitive damages, including loss of data, revenue or business opportunities, whether arising from the Service itself, from documents you share or from AI-generated content.

Neither party shall be liable for delays or failures in performance resulting from events beyond reasonable control, including natural disasters, war, terrorism, pandemics, government actions, or infrastructure failures.

You acknowledge that Plot is a free service and that the exclusions and limitations above reflect the free nature of the offering.

15. Termination and Account Deletion

You may delete your account at any time from Settings. Deleting your account permanently removes your User Content — documents, uploaded files, public links and collaborator access — including all personal data in it; copies that others have already downloaded are not affected. Settings also lets you export your data first, which we recommend. If your account is also a member of an organization on the Prodsync Platform, you must leave that organization (or be removed by its administrator) before the account can be deleted.

Additionally:

• We may suspend or terminate your account if you violate these Terms, if it has been inactive for 12 months or more, or if we discontinue the Service.
• If we terminate your account, you may export your User Content for 30 days after termination. After deletion or termination, we delete the User Content, including all personal data in it, no later than 60 days afterwards, unless law requires us to retain specific information. Copies held by our sub-processors are deleted within the retention periods described in the Privacy Policy, and backup copies are overwritten within 30 days after deletion.
• Deleting or terminating your account does not delete User Content that belongs to a Prodsync Platform organization, including entries in that organization's activity log that name you (Section 3). Such content is governed by the Prodsync Platform Terms of Service.
• Sections 5 (User Content and Data Ownership), 6 (Data Protection), 10 (Intellectual Property), 11 (Confidentiality), 13 (Indemnification), 14 (Limitation of Liability), 16 (Governing Law), and any provision that by its nature is intended to survive termination, shall survive termination or deletion of your account.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of Norway. Any disputes arising from or related to these Terms shall be resolved by the courts of Norway, with the district court of Sunnmøre (Sunnmøre tingrett) as the agreed legal venue.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

18. Entire Agreement

These Terms constitute the entire agreement between you and Prodsync regarding the Service, and supersede any prior agreements or understandings relating to the subject matter.

19. Changes to These Terms

We may change these Terms, including the data processing terms in Section 6, by posting the updated Terms on our website. For material changes we will make reasonable efforts to post the updated Terms at least 30 days before they take effect, and we may also notify you in the Service. The updated Terms state the date they take effect. If you do not agree to them, stop using the Service and delete your account before that date. If you use the Service after that date, the updated Terms apply to you.

20. Contact

If you have questions about these Terms, contact us at: