1. Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of the Prodsync Platform ("Service"), operated by Prodsync AS (org. nr. 933 023 281), located at Torvmyrane 13, 6160 Hovdebygda, Norway ("Prodsync," "we," "us," or "our").
By creating an account or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. Description of Service
Prodsync is a B2B event production management platform designed for organizations managing live events, concerts, and festivals. The Service provides tools for managing artists, schedules, transport, accommodation, hospitality, crew, production plans, and related event logistics.
3. Account Registration and Organization Licensing
To use the Service, you must create an account and be a member of an organization. Access to the Service is licensed on a per-organization basis.
- You must provide accurate and complete registration information.
- You are responsible for maintaining the security of your account credentials.
- You must notify us immediately of any unauthorized use of your account.
- Organization administrators are responsible for managing user access and permissions within their organization.
4. User Roles and Access
The Service supports role-based access control. Organization administrators assign roles to users, which determine the features and data they can access. Available roles and their permissions are defined within the Service.
Prodsync is not responsible for access decisions made by organization administrators.
5. User Content and Data Ownership
You and your organization retain ownership of the data you enter into the Service ("User Content"), including event data, artist information, production plans, and uploaded files.
By using the Service, you grant Prodsync a limited, non-exclusive license to store, process, and display your User Content solely for the purpose of providing the Service to you.
We do not access, use, or share your User Content for any purpose other than providing and improving the Service, except as required by law.
6. Payment and Subscription Terms
Access to the Prodsync Platform requires a paid subscription. Subscription terms, pricing, and payment schedules are established in separate agreements between Prodsync and your organization.
- Fees are billed according to the terms of your subscription agreement.
- We reserve the right to modify pricing with reasonable notice. Changes will not affect the current billing period.
- Non-payment may result in suspension or termination of access to the Service.
7. Acceptable Use
You agree not to:
- Use the Service for any illegal or unauthorized purpose.
- Attempt to gain unauthorized access to the Service, other accounts, or our systems.
- Interfere with or disrupt the integrity or performance of the Service.
- Upload or transmit malicious code, viruses, or harmful content.
- Use the Service to store or transmit content that infringes on third-party intellectual property rights.
- Reverse-engineer, decompile, or otherwise attempt to extract the source code of the Service.
- Share your account credentials or allow unauthorized users to access the Service through your account.
8. Intellectual Property
The Service, including its design, code, features, documentation, and branding, is the intellectual property of Prodsync AS and is protected by copyright and other intellectual property laws.
Your subscription grants you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose during the subscription period. No other rights are granted.
9. Confidentiality
We understand that event production data may be sensitive. We treat all User Content as confidential and will not disclose it to third parties except:
- As necessary to provide the Service (e.g., data processing by hosting providers).
- With your explicit consent.
- As required by law, regulation, or legal process.
10. Indemnification
You agree to indemnify and hold harmless Prodsync AS, its officers, employees, and partners from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.
11. Limitation of Liability
The Service is provided "as is" and "as available." To the maximum extent permitted by applicable law:
- We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.
- We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
- Our total liability for any claims arising from or related to these Terms or the Service shall not exceed the total fees paid by your organization in the 12 months preceding the claim.
- We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or business opportunities.
Neither party shall be liable for delays or failures in performance resulting from events beyond reasonable control, including natural disasters, war, terrorism, pandemics, government actions, or infrastructure failures.
12. Termination
Either party may terminate the subscription according to the terms of the subscription agreement. Additionally:
- We may suspend or terminate your access if you violate these Terms.
- Upon termination, you may request export of your User Content within 30 days. After 30 days, we may delete your data.
- Sections relating to intellectual property, limitation of liability, and governing law survive termination.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of Norway. Any disputes arising from or related to these Terms shall be resolved by the courts of Norway, with the district court of Sunnmøre (Sunnmøre tingrett) as the agreed legal venue.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
15. Entire Agreement
These Terms, together with the Privacy Policy and any applicable subscription agreement, constitute the entire agreement between you and Prodsync regarding the Service, and supersede any prior agreements or understandings relating to the subject matter.
16. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will notify you by email or through a notice in the Service at least 30 days before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
17. Contact
If you have questions about these Terms, contact us at: